Date: 11 Apr 2019

18:30 - 21:00 Gala connection    New World Saigon Hotel

Add: 76 Le Lai, Ben Thanh Ward, District 1, Hochiminh city

Date: 12 Apr 2019

8:00 - 8:30 Invited guests to attend    The welcome lobby at Reunification Hall- Independence Palace
Add: 135 Nam Ky Khoi Nghia, District 1, Hochiminh City 
8:30 - 9:00 Opening
  • Clip about Vietnam Tourism Human Resources Forum 
  • Introduce the reasons and aim of the forum
  • Speech by Hochiminh City Representatives/ Hoa Sen University Representatives
  • Phát biểu của Trường Đại học Hoa Sen

Reunification Hall- Independence Palace

9:00 - 10:00

Morning section: The overview of training high-qualified Vietnam human resource industry.​

  • Ministry of Culture, Sport, and Tourism Representative speech: Evaluation and Solutions for innovative tourism recruitment
  • Hochiminh city Representatives: Experience in training tourism human resource in Hochiminh City
  • The direction of Hochiminh City Representative   
Reunification Hall- Independence Palace
10:00 - 10:15 Break - Connection    Reunification Hall- Independence Palace
10:15 - 11:45

Parallel discussion as followings:

Topic 1: Training to meet human resource corporate’s needs​

  • Expand connection between institutions and corporates in term of training tourism activities
  • Corporate knowledge and Skills requirements for institutions
  • The corporate contribution in building academic content and internship for institutions.

Coordinated-discussion topic 01:

  • Prof. Dr. Mai Hong Quy, Principal of Hoa Sen University
  • Associate Professor. Vo Thi Ngoc Thuy, Deputy Director of International Education Institute, Vietnam National University HCM
  • MSc. Vo Anh Tai, Head of Saigon Tourism Corporation
  • MSc. Phan Xuan Anh, Director of Du Ngoan Viet Tourism Company

Topic 2: Applying new technology in training Vietnam human resource tourism industry​

  • E-learning and online mentoring
  • Mobile technology: Universal internet, smartphone applications
  • Artificial intelligence and Big Data

Coordinated-discussion topic 02:

  • Dr.  Vũ Tường Thụy, Vice President Hoa Sen University 
  • Dr. Nguyen Duc Tri, Director of Tourism Institute, University of Economics, Ho Chi Minh City HCM
  • Associate Professor Nguyen Quyet Thang, Head of Tourism - Hotel Department, Ho Chi Minh City University of Technology. 
  • MSc. Ngo Minh Duc, General Director of HG Travel Company, Founder of Travel website GOTADI

Topic 3: Policy-making in tourism human resource development

  • Policy from Government statements
  • Local policy
  • The role of corporates and institutions in policy-making

Coordinated-discussion topic 03:

  • MSc. Bui Ta Hoang Vu, Director of Department of Tourism HCMC
  • Associate Professor Dr. Pham Trung Luong, Vice Chairman of Vietnam Tourism Training Association, Former Deputy Director of Vietnam Tourism Research Institute
  • Associate Professor Dr. Huynh Quoc Thang, Former Principal of HCMC College of Arts and Culture HCM
  • MSc. Nguyen Quoc Ky, General Director of Vietravel Company

Reunification Hall- Independence Palace

11:45 - 12:00

The chairman summarizes topic 01   

Reunification Hall- Independence Palace

12:00 - 13:30


Guest House

Add: 108 Nguyen Du, Ben Thanh Ward, District 1, Hochiminh City

13:30 - 14:30

Afternoon session: Trends and experiences in training high qualified tourism human resources

  • Vatel International Representative
  • Auckland University of Technology (AUT) Representative
  • Hoa Sen University Representative   
Reunification Hall- Independence Palace
14:30 - 14:45 Break time- Connection    Reunification Hall- Independence Palace
14:45 - 17:00


  • The Chairperson summarizes the results of the three parallel discussion sessions by topic
  • The chairman coordinates the discussion
  • Guests invited to participate in the discussion


  • The representative of Tourism Department
  • MSc. Bui Ta Hoang Vu
  • Prof. Dr. Mai Hong Quy
  • Corporate Representative

Reunification Hall- Independence Palace

17:00 - 17:20 Chairman summarises the forum    Reunification Hall- Independence Palace